LEGAL
Privacy Policy
Last updated: October 2026
Edu-Suite B.V. (“Edu-Suite”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, request information about our products and services, subscribe to our communications or otherwise interact with Edu-Suite.
It also explains your rights under applicable data protection legislation, including the European General Data Protection Regulation (“GDPR”).
1. Who we are
Edu-Suite B.V. is a company registered in the Netherlands.
Edu-Suite B.V.
Abe Lenstra Boulevard 50-10
8448 JB Heerenveen
The Netherlands
Chamber of Commerce (KvK): 96106735
For the processing described in this Privacy Policy, Edu-Suite generally acts as the data controller, meaning that we determine the purposes and means of processing your personal data.
For questions about this Privacy Policy or the processing of your personal data, please contact us at:
Email: support@edu-suite.com
2. Scope of this Privacy Policy
This Privacy Policy applies to personal data that Edu-Suite processes for its own business purposes, including information relating to:
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Visitors to our website;
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Prospective customers and their representatives;
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People who contact us or request information;
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People who request a product demonstration, trial or assessment;
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Subscribers to our newsletters and other marketing communications;
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Representatives and employees of existing customers;
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Suppliers, partners and other business contacts.
Personal data processed through Edu-Suite services
Edu-Suite also provides educational software and related services to customers and partners.
In delivering these services, Edu-Suite may process personal data on behalf of customers or partners, acting as a data processor or subprocessor.
In these circumstances, the relevant customer or educational institution generally determines the purposes of the processing and acts as the data controller.
Such processing is governed by the applicable contractual arrangements, including relevant data processing agreements and associated privacy and security annexes, rather than by this Privacy Policy.
If you use an Edu-Suite-powered educational service and have questions about the processing of your personal data within that service, you should normally contact the educational institution or organisation providing the service in the first instance.
3. Personal data we collect
The personal data we collect depends on how you interact with us and may include:
Contact and identification information
Your name, email address, telephone number, job title, organisation and country.
Enquiry and business relationship information
Information you provide when contacting us, requesting a demonstration or trial, or discussing a potential business relationship. This may include correspondence, meeting details, areas of interest and information about your organisation’s requirements.
Marketing information
Your newsletter subscriptions, communication preferences and information about interactions with our marketing communications, such as email delivery, opens and link clicks, where such tracking is enabled and permitted by law.
Website and technical information
Information about your use of our website, such as IP address, browser and device information, pages visited, referring websites and interactions with website content.
Some of this information may be collected through cookies and similar technologies, depending on your preferences.
Other information
Any other personal data you voluntarily provide when communicating with us.
We ask that you do not provide sensitive personal data unless specifically requested and necessary for a legitimate purpose.
4. How and why we use personal data
We process personal data for the following purposes and on the following legal bases:
Purpose
Legal basis
Responding to enquiries and requests for information
Legitimate interests or steps prior to entering into a contract, as applicable
Arranging demonstrations, trials and assessments
Legitimate interests or steps prior to entering into a contract, as applicable
Managing relationships with prospective and existing customers
Legitimate interests and, where applicable, performance of a contract
Sending newsletters and marketing communications
Consent where required, or legitimate interests where permitted by applicable law
Managing relationships with suppliers and business partners
Legitimate interests or performance of a contract, as applicable
Operating, maintaining and securing our website
Legitimate interests
Analysing website usage and improving our website
Consent where required for analytics technologies
Complying with legal obligations and protecting our legal rights
Legal obligations or legitimate interests, as applicable
Where we rely on legitimate interests, we consider whether those interests are proportionate and whether your rights and freedoms override them.
Where we rely on consent, you may withdraw your consent at any time.
Where we refer to steps prior to entering into a contract, this legal basis applies only where the relevant processing is necessary to take steps at the request of the individual concerned. Other business enquiries may instead be processed on the basis of legitimate interests.
5. Marketing communications
If you subscribe to our newsletter or other marketing communications, we use your contact details to send you relevant information about Edu-Suite, our products, services and developments.
Where required by law, we obtain your consent before sending marketing communications.
In circumstances where applicable law permits us to contact business representatives without prior consent, we may rely on our legitimate interests.
We may use email communication services to manage subscriptions, distribute communications and measure their effectiveness, subject to applicable law.
You can unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us directly.
We may retain limited information about your unsubscribe request or objection to ensure that your preferences continue to be respected.
6. Cookies and website analytics
Our website uses cookies and similar technologies to support its operation and, with your consent where required, to understand how visitors use it.
Necessary technologies may be used to operate, maintain and secure the website and remember your privacy choices.
Optional analytics technologies help us understand website usage and improve our website’s content, usability and effectiveness.
Where consent is required, optional analytics technologies will not be activated until you have given your consent.
You can review, change or withdraw your cookie preferences at any time through Cookie Settings on our website.
For more information, please see our Cookie Policy.
7. Where we obtain personal data
We generally obtain personal data directly from you, for example when you complete a website form, contact us, request a demonstration or subscribe to our newsletter.
We may also receive business contact information from your organisation, our customers or partners, or publicly available professional sources where permitted by law.
Certain technical information may be collected automatically when you use our website, subject to your cookie choices where applicable.
Where we obtain personal data from sources other than you, we provide the information required by applicable data protection law where necessary.
8. Sharing personal data
We may share personal data with trusted third-party service providers that help us operate our business and website.
These may include providers of:
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Customer relationship management and sales systems;
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Email newsletter and marketing communication services;
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Website hosting and infrastructure;
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Website analytics;
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IT and cloud services;
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Meeting and scheduling tools;
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Customer support and communications systems;
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Website development, maintenance and security services;
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Legal, accounting and other professional services.
Where service providers process personal data on our behalf, we require them to provide appropriate protection and comply with applicable data protection requirements.
We may also disclose personal data where required by law, to protect our legal rights or in connection with a business restructuring or transaction, subject to appropriate safeguards.
We do not sell your personal data.
9. International data transfers
Some of our service providers may process personal data outside the European Economic Area (“EEA”).
Where personal data is transferred outside the EEA, we ensure that appropriate safeguards are in place as required by applicable data protection law.
These may include transfers to countries recognised by the European Commission as providing an adequate level of data protection or the use of approved contractual safeguards, such as the European Commission’s Standard Contractual Clauses, together with supplementary measures where appropriate.
You may contact us for further information about the safeguards applicable to international transfers of your personal data.
10. How long we retain personal data
We retain personal data only for as long as necessary for the purposes for which it was collected, taking account of applicable legal, contractual and business requirements.
In particular:
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Enquiries and prospective customer information are generally retained for 24 months following our last meaningful interaction, unless continued retention is justified.
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Newsletter subscription information is retained while you remain subscribed or while we otherwise have a lawful basis to send you the relevant communications.
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Unsubscribe and objection information may be retained as necessary to respect your preferences.
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Customer and business relationship information is retained for the duration of the relationship and afterwards where necessary to meet legal obligations or protect legitimate interests.
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Website analytics and cookie information is retained according to the periods described in our Cookie Policy or Cookie Settings.
We periodically review the personal data we hold and delete or anonymise information that is no longer required.
11. Data security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss or destruction.
These measures are reviewed and updated where appropriate, taking into account the nature of the information processed and the risks involved.
12. Your rights
Under applicable data protection legislation, you may have the right to:
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Access the personal data we hold about you;
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Correct inaccurate or incomplete personal data;
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Request deletion of your personal data;
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Restrict certain processing activities;
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Object to processing based on our legitimate interests;
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Object at any time to the use of your personal data for direct marketing;
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Receive or transfer certain personal data in a structured, commonly used and machine-readable format;
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Withdraw consent at any time where processing is based on consent;
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Lodge a complaint with a competent data protection supervisory authority.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
To exercise your rights, please contact us at:
support@edu-suite.com
We may request information necessary to verify your identity before responding to your request.
We will respond in accordance with the time limits established by applicable data protection law.
13. Complaints
If you have concerns about how we process your personal data, we encourage you to contact us so that we can address them.
You also have the right to lodge a complaint with a competent supervisory authority.
In the Netherlands, the supervisory authority is:
Autoriteit Persoonsgegevens
www.autoriteitpersoonsgegevens.nl
You may also be entitled to contact the supervisory authority in the EU/EEA country where you live or work or where you believe an infringement has occurred.
14. Automated decision-making
We do not use personal data covered by this Privacy Policy to make decisions based solely on automated processing that produce legal effects or similarly significantly affect individuals.
If this changes, we will update this Privacy Policy and provide the information required by applicable data protection law.
15. Third-party websites
Our website may contain links to websites or services operated by third parties.
These third parties are responsible for their own processing of personal data, which is governed by their respective privacy policies.
We encourage you to review those policies when visiting third-party websites.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our activities, technologies or applicable legal requirements.
The current version will always be available on our website, with the date of the latest update indicated at the top.
Where appropriate, we will take additional steps to inform you of material changes.
17. Contact
If you have questions about this Privacy Policy, how we process personal data or your data protection rights, please contact:
Edu-Suite B.V.
Abe Lenstra Boulevard 50-10
8448 JB Heerenveen
The Netherlands
Chamber of Commerce (KvK): 96106735
Email: support@edu-suite.com